If my vehicle breaks down on-site, who do I inform?

The steps to take if your vehicle breaks down at Moto.

1. Contact your preferred breakdown recovery service

First things first, contact your preferred breakdown recovery service. They will be able to assist you and advise on things like wait times and next steps. If you need a hand providing them with an address, you can find full details for all of our sites on our location pages, which you will find here. 

2. Let our Duty Manager on-site know 

Secondly, you must let our Duty/Site Manager on-site know as soon as possible. You can do this by approaching the cashiers at WHSmith and explaining the situation to them. They will assist you and let you know what Moto can do to support you. 

3. Don't worry 

Your recovery/assistance will be here to take care of you and get you on your way as soon as possible. Whilst you wait, you can make the most of our facilities, including toilets, seating and free wifi.